We are happy to offer a 14 day money back guarantee to guarantee you the best possible experience.
If you are not satisfied with the item, contact us now and we will solve your problem!
We do not accept returns after the 14 day period, so contact us as soon as possible and you will receive a full refund!
HOW TO REQUEST A REFUND FOR AN ITEM?
Simply fill out our contact form or send us an email at mail@barberzerousa.com with your order number. Once the product has been received and verified, we will refund the amount paid! (Refunds can take up to 5 days to process, depending on the lender).
The returned product must be intact and sealed.
SHIPPING OF RETURNS
The shipment of the item to be returned and the related costs are borne by the customer.
IF THE ITEMS I RECEIVE ARE DEFECTIVE / WRONG / DAMAGED?
If you have received defective, incorrect and / or damaged goods, contact us within 7 days of receiving the order. Remember to include the order number, the photographs of the items and all the references related to the receipt of the package and, in accordance with our money-back guarantee, we will do our best to resolve the problem as soon as possible!
INTERNATIONAL ORDERS
At BarberZeroUSA™ we ship worldwide and shipping costs are charged based on location. If shipping to an international destination be advised, customs can slow delivery and we take no responsibility for shipping delays, incorrect address or format, or missed deliveries. Be sure the address provided is accurate (regardless of country being shipped to). BarberZeroUsa will consider all deliveries to countries outside the USA to be completed when the tracking shows the order arrived in you country.
HOW DO I MODIFY OR CANCEL MY ORDER?
Please contact us as soon as possible if you wish to modify or cancel your order at info@barberzero.com Remember to include the order number and the modification and / or cancellation you wish to make, you will receive confirmation of the operation. Orders that have already been packed or shipped cannot be changed or canceled.